Doris Mae Products

What do you recommend for [specific ailment/issue]? I currently do not offer personal consultations. To find suitable herbs for your needs, you can:

• Search this website using the specific ailment or herb name to access detailed product descriptions.
• Enroll in our courses at LearnDorisMae.com for in-depth herbal education.
• Read my book, The Herbalist’s Guide to Wellness
• Follow me on social media for regular herbal education and updates.
• Join my Patreon community at Doris Mae Products for exclusive content and support.

How long does it take for my order to ship?We process and ship all orders within 1-3 business days. If there are any unexpected
delays, we will notify you via email. We kindly ask that you refrain from sending emails inquiring about shipping status, as this may slow down processing times. Once your order has shipped, you will receive a tracking
number to monitor its progress.

I placed an order but didn’t receive an email. What should I do? You should receive an order confirmation email shortly after placing your order and a shipping confirmation email once your order has been shipped. If you don’t see these emails, please:

• Check your spam or junk folder in case the email was filtered.
• Ensure you entered the correct email address at checkout.

I still haven’t received my order. What should I do? If your order hasn’t arrived yet, please follow these steps:

• Check your email for tracking details – A shipping confirmation email with tracking information was sent when your order shipped. If you don’t see it, check your spam or junk folder.
• Track your package – Use the tracking number provided to check the status of your shipment. Delays can sometimes occur due to carrier issues.
• Need further assistance? – If your package appears lost or hasn’t moved for an extended period, please contact us, and we can help you open a case with the shipping carrier to locate your order.

My order says “Delivered,” but I don’t see it. What should I do? If your order is marked as delivered but you haven’t received it, please try the following steps:

1. Check with your neighbors or household members – Sometimes packages are mistakenly delivered to a nearby address or held by a neighbor.
2. Look around your delivery area – Carriers may leave packages in a safe spot, such as a front porch, side door, or parcel locker.
3. Wait 24 hours – Occasionally, carriers mark packages as delivered prematurely, and they arrive the next day.
4. Contact the shipping carrier (USPS, UPS, etc.) – Provide them with your tracking number, and they may be able to help locate the package, offer additional details, or provide photo proof of delivery.
5. Visit or call your local post office or UPS facility – They can check internally for misdelivered packages.

 If you’ve followed these steps and still can’t locate your order, please reach out to us, and we’ll do our best to assist you.

How do I store my herbs? To preserve their potency, store dried herbs in an airtight jar away from direct sunlight. When stored properly in a cool, dry place, dried herbs maintain their best quality for up to three years. Although they won’t spoil, they may gradually lose potency over time.

How long does it take for herbs to work?Herbal medicine Is the best approach as part of a holistic lifestyle change. Unlike conventional medicine, herbs may not offer immediate results and require consistency and patience. Here’s a general guideline: Remember, individual responses vary, and integrating herbs into a balanced lifestyle enhances their effectiveness.

• Acute issues (e.g., sleep disturbances, digestive upset): Effects may be noticeable shortly after use, ranging from immediate relief to a few hours.
• Chronic conditions (e.g., arthritis, migraines): It may take 30-45 days of consistent use to observe benefits.
• Tonic herbs (e.g., those supporting the immune system or heart health): These are intended for long-term use, similar to daily vitamins, to maintain overall wellness. 

 I read that another herb might work better. Is that true? Herbal efficacy can vary based on individual needs and responses. Consider the following:

• Consult reputable sources: Ensure your information comes from practicing herbalists or credible references.
• Understand variability: There’s no one-size-fits-all herb; some may work better for certain individuals than others.
• Research and experimentation: Explore different herbs to discover what suits you best, keeping in mind personal health conditions and potential interactions.

Always prioritize safety and consult with a healthcare professional before starting any new herbal regimen, especially if you have existing health conditions or are on medication.